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With over 20 years experience in IT & Telecommunications, our team are positioned to help you no matter the requirements.

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We are so proud of what we do, we don't mind sharing the secrets of how our network operates. 

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Home NBN Plans

Connect to the NBN Network with Lightning IPs simple range of nbn plans for home.


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Get your business connected to our premium range of NBN Business Plans. With 24/7 support and enhanced service restoration times you can work worry-free when you know Lightning IP has your back.

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Small Office NBN Plans

Whether you operate a retail store, or a beauty salon, our Small Business NBN Plans will be perfect to get your business connected.

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A Business phone system made easy, our cloud hosted solution can support businesses of any size, with all the features you come to expect from a traditional PaBX.

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Make it easy for customers to contact your business, with a 1300 or 1800 number your customers will be able to call you at the lowest rates no matter their plan.

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IP Voice Phone Line

Whether for home or a small office, our IP Voice phone line is the perfect solution when you need more than a mobile.

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Connect your on-site PaBX or soft-switch to great value call rates with simple IP based connectivity, and options for PaYG or included calls.

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Microsoft  365

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Updates from Lightning IP

By Gavin James February 17, 2025
Welcome to our weekly roundup, where we bring you the latest developments in the telecommunications industry in Australia. As an internet service provider today, we acknowledge the growing importance of robust infrastructure and reliable services for our customers across the nation. Here’s what’s been happening this week. nbn Fixed Wireless Upgrade Program Completed for 800k Homes and Businesses The $750 million nbn Fixed Wireless and Satellite Upgrade Program has officially concluded, enhancing broadband service for approximately 800,000 homes and businesses across regional and remote Australia. The upgrades involve substantial improvements to more than 2,300 towers, resulting in faster download speeds even during peak usage times. This initiative not only enhances everyday online activities such as streaming and browsing but also facilitates access to remote healthcare, remote working opportunities, and education. An impressive benefit of this upgrade is the introduction of two new high-speed tier plans, which offer peak wholesale download speeds of up to five times faster than previously available options. More than 120,000 homes previously reliant on the nbn Sky Muster satellite service can now switch to the improved nbn Fixed Wireless service, promising better connectivity and experiences for customers in these regions. Read more .  NBN Co Delivers Solid Half-Year Results in Line with FY25 Guidance NBN Co has reported total revenue of $2.87 billion for the first half of FY25, an increase of 4 percent from the corresponding period in FY24. Earnings Before Interest, Tax, Depreciation, and Amortisation (EBITDA) rose by 7 percent, reaching $2.12 billion. The company continues to perform well against its FY25 guidance, which aims for revenue between $5.7 billion and $5.9 billion. The number of premises connected to the nbn network has surged to 8.62 million, with significant upgrades to 594,000 premises to Fibre to the Premises (FTTP) as part of the Fibre Connect Program. This ongoing investment in digital infrastructure not only improves service quality but also supports the government's initiatives aimed at enhancing digital capabilities across Australia. Read more . Telstra's CustData Portal Inaccessible for a Week Telstra's CustData portal, crucial for enterprise and wholesale customers to manage their network settings and usage, experienced a significant outage, leaving it inaccessible for over a week. This downtime resulted from unplanned maintenance efforts, causing disruption as customers relied on alternate methods to lodge changes. Telstra has reassured customers of ongoing support during the period, actively guiding them through alternative means for service adjustments until full access is restored. This incident highlights the critical need for effective communication and rapid response in managing service portals vital to customer functioning. Read more . NBN Co's Fibre Upgrades Reach Record High Recent reports indicate that NBN Co upgraded over 217,000 premises to full fibre in the last half of 2024, surpassing previous annual targets and emphasizing a shift towards fiber connectivity. This progress underscores a growing awareness among customers about available services, alongside initiatives aimed at transitioning homes from outdated copper lines to high-speed fibre connections. The continued push for fibre upgrades is reflected in competitive offerings from retailers, with many customers opting for higher speed tiers even when not required. This trend is indicative of an increasing appetite for faster internet services, aligning with modern digital consumption needs in a connected economy. Read more . TPG Telecom Recovers After Data Centre Outage After a severe outage linked to both mains and backup power failure at one of its data centres in Sydney, TPG Telecom has restored services to most of its customers. The incident, exacerbated by a recent storm that caused localized flooding, affected users nationwide, especially in New South Wales and the ACT, highlighting the vulnerabilities of service providers to external environmental factors. In response, TPG communicated with its customers through various channels, emphasizing proactive measures taken to ensure service restoration while addressing network stability concerns. This episode illustrates the importance of resilience and contingency planning in maintaining service continuity. Read more . Stay tuned for more updates next week, as we continue to monitor the evolving landscape of telecommunications in Australia!
By Gavin James October 31, 2023
Cost certainty for nbn Co's future a welcome change
June 13, 2023
We're Finalists in the Albury Wodonga Business Awards 2023!
By Gavin James March 30, 2023
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